Thesiss

Consumer purchases in many markets are characterized by a choice between many firms and a long-term relationship with the firm selected. This thesis addresses the source of these relationships and the impact of accrued experiences on future purchase choices. Chapter 1 defines a …

This study examined the effect of beginner therapists work with client emotions on client experiences in therapy. Specifically, it investigated the role of therapist intentional focusing on client internal experiences on clients' actual level of experience and expression of emot…