Conflict Management
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of st…
Read More ↓Title Statements
- Full title :Conflict Management.
Summary
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.
Read More ↓Edition Statements
- Publication Date:©2007.
- Edition:1st ed
Publication Statements
- Publisher(s):Wiley
- Place of Publication:Milton, QLD
- Language:eng
- Publication Date:©2007.
The Physical Object
- Description:1 online resource (136 pages)
Edition Identifiers
- ISBN:9781118395554, 1118395557
- oclc:on1058203485
- LC Classification:HD42 ǂb .E96 2007eb
- Dewey Decimal:300
Table of Contents
Conflict Management -- Contents -- Preface -- Introduction -- Chapter 1: Conflict -- the basics -- Chapter 2: Conflict development -- Chapter 3: Approaches to managing conflict -- Chapter 4: Negotiation -- the basics -- Chapter 5: Positions, concessions and interests -- Chapter 6: Getting ready to negotiate -- Chapter 7: Negotiation styles -- Chapter 8: Negotiation tools and planning -- Conclusion -- Notes -- Glossary -- Index.
Read More ↓Subjects
Writers
No reviews yet. Be the first to rate this work.
Related Works
more →
Dealing with difficult people
Dealing with difficult people
Dealing with difficult people
Beyond the emergency: development within UN peace missions
Water: a source of conflict or cooperation?
Conflict and defense: a general theory
Boulding, Kenneth E.,, Boulding, Kenneth Ewart
Files & Downloads
-
Conflict Management -- (.pdf)
PDF · 496.8 KB · updated
Rate & Review