Customer service: a practical approach

by Harris, Elaine K.

Type Book
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Title Statements

  • Full title :Customer service : a practical approach / Elaine K. Harris.

Edition Statements

  • Publication Date:©2014.
  • Edition:6th edition, Pearson new international edition

Publication Statements

  • Publisher(s):Pearson
  • Place of Publication:Harlow, Essex
  • Language:eng
  • Publication Date:©2014.

Notes

Includes index.

The Physical Object

  • Description:1 online resource (ii, 194 pages : : illustrations)

Edition Identifiers

  • oclc:on1310600457
  • LC Classification:HF5415.5
  • Dewey Decimal:658.812

Subjects

Business and Management Customer services Service à la clientèle

Writers

Harris, Elaine K.

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