ITIL continual service improvement

ITIL continual service improvement

by L, l, o, y, d, ,, , V, e, r, n, o, n

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Title Statements

  • Full title :ITIL continual service improvement / [author, Vernon Lloyd].

Edition Statements

  • Publication Date:2011.
  • Edition:2nd ed., 2011

Publication Statements

  • Publisher(s):Stationery Office
  • Place of Publication:London
  • Language:eng
  • Publication Date:2011.

Notes

On cover and title page: "ITIL" and "Best Management Practice."

The Physical Object

  • Description:xi, 246 pages : : figures, tables ; : 28 cm

Edition Identifiers

  • ISBN:011331308X, 9780113313082
  • oclc:on1117249741

Subjects

Best management practice: ITIL Continual service improvements Information technology -- Management Information technology -- Quality contr… Information technology: Continual servi… ITIL: Best management practice Technologie de l'information -- Gestion Technologie de l'information -- Qualité

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