ITIL® 4: drive stakeholder value
Discussing concepts, principles, methods, and techniques, this book provides invaluable guidance in the practical application of high-velocity IT.--
Discussing concepts, principles, methods, and techniques, this book provides invaluable guidance in the practical application of high-velocity IT. --
Designed to support senior managers undertaking project board roles, this book covers the duties, behaviors, responsibilities and accountabilitiesexpected of project board members. --
Directing successful projects with PRINCE2
The essential guidance for Senior Project Board members and Leaders to direct projects to success and minimise risk; explaining the duties and behaviour of the Project Board, using a practical approach with illustrations and summaries and drawing on real -life experience in publ…
Designed to support senior managers undertaking project board roles, this book covers the duties, behaviors, responsibilities and accountabilities expected of project board members. --
ITIL® 4: create, deliver and support
Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who manage the operation of IT-enabled digital products and services or end-to-end delivery. This publication helps you unders…