ITIL® 4: create, deliver and support
Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who manage the operation of IT-enabled digital products and services or end-to-end delivery. This publication helps you unders…
ITIL® 4: digital and IT Strategy
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organization. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, aswell as provide daily expert reference guidance for day…
ITIL® 4: digital and IT Strategy
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organization. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for da…
Managing successful programmes