Provides an overview of the potentially harmful impact of social media communication on corporate reputation, explores examples of companies that have experienced this kind of impact, and describes practical, strategic methods for mitigating and resolving a crisis, including cro…
Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Isaac Makes Landfall in the Gulf Coast. Wildfires Burn Hundreds of Houses and Businesses in Colorado. Tornado Touches Down in Missouri. These headlines not only have caught the attention of people around the world, they …
This book focuses on assumptions underlying methods choice in program evaluation. Credible program evaluation extends beyond the accuracy of research designs to include arguments justifying the appropriateness of methods. An important part of this justification is explaining the…
This book covers the practical aspects of database design, data cleansing, data analysis, and data protection, among others. The focus is on what you really need to know to create the right database for your small business and to leverage it most effectively to spur growth and r…
Answer the questions that arise when managers and workers need to adjust to unfamiliar leadership roles and rules in flattened organizational forms. Leading When You're Not the Boss provides a conceptual framework that you can apply when assessing your own organizations and work…
Reviewing various categories of risk, including financial, cyber, health, safety and environmental, brand, supply chain, political, and strategic risks and many others, this book provides a common framework and terminology for managing these risks to build an effective enterpris…
