Building the E-service society: E-commerce, E-business, and E-government : IFIP 1…
by IFIP Conference on E-Commerce, E-Business, E-Government, Toulouse, France.), Lamersdorf, Winfried, Tschammer, Volker, Amarger, Stéphane, IFIP World Computer Congress, Toulouse, France), International Federation for Information Processing
fromIFIP International Federation for Information Processing
Building the E-service society: E-commerce, E-business, and E-government : IFIP 1…
by IFIP Conference on E-Commerce, E-Business, E-Government, Toulouse, France.), Lamersdorf, Winfried, Tschammer, Volker, Amarger, Stéphane, International Federation for Information Processing
fromInternation Federation for Information processing (Series)
Building the E-service society: E-commerce, E-business, and E-government : IFIP 1…
by IFIP Conference on E-Commerce, E-Business, E-Government, Toulouse, France.), Lamersdorf, Winfried, Tschammer, Volker, Amarger, Stéphane, International Federation for Information Processing, IFIP World Computer Congress, Toulouse, France)
Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electronic business, and electronic government. It comprises the proceedings of I3E2004, …
In lijn met design thinking, waarin een creatieve wijze van innoverende productontwikkeling centraal staat, laat Designing Services manieren zien om tot innoverende dienstverlening en dienstontwikkeling te komen.
Een nieuwe klantgerichte benadering gericht op kwaliteitsverhoging, die op vele facetten van de dienstverlening door bedrijven en organisaties van toepassing is.
This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities…
Services Marketing and Management covers the core topics of services management in a concise and informative manner. The text: - provides an overview of the characteristics and underlying principles of delivering services in today's marketplace - places these underlying issues i…