Leverage the cloud into competitive advantage through optimized customer experience Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but …
"A group of multidisciplinary and international researchers and scholars deliver their summary and analysis of current research and their views on how gender and work intersect along a variety of societal, economic, interpersonal, and organizational paradigms."--Jacket.
Reconsiders the central purpose of social regulation-the abatement or control of risks to society. Recounts the experiences of pioneering agencies that have confronted the risk-control challenge directly, developing operational capacities for specifying risk concentrations, prob…
