Using social media in libraries: best practices
"Since there's no point in Twittering if no one acts on your tweets and there's no point in having a Facebook page with a million likes if library use doesn't increase, you'll welcome the eight best practices presented here because they will help your library both actually do so…
You can measure practically anything in the age of social media, but if you don't know what you're looking for, collecting mountains of data won't yield a grain of insight. This non-technical guide shows you how to extract significant business value from big data with Ask-Measur…
Beverly Macy and Teri Thompson explain how you can use this global, real-time platform to change how consumers interact with your brand. They then present detailed case studies illustrating how top organizations and emerging brand giants have proven the remarkable effectiveness …
This book features proven tactics and techniques for effective social community management and includes more than 40 field-tested tools and templates on everything from how to craft a plan to developing an editorial calendar, tracking results, and more.
"Using social media to enhance learning outcomes, engagement, and retentionAlthough research shows that most of today's college students adopt and use social media at high rates, many higher education professionals are unaware of how these technologies can be used for academic b…
How did a nineteen-year-old Harvard student create a company that has transformed the Internet and how did he grow it to its current enormous size? In half a decade, Facebook has gone from a dorm-room novelty to a company with 500 million users. It is one of the fastest growing …