Customer relationship management

Customer relationship management

by Peelen, Ed

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Title Statements

  • Full title :Customer relationship management / Ed Peelen ; Rob Beltman.

Edition Statements

  • Publication Date:copyright 2013
  • Edition:2nd ed

Publication Statements

  • Publisher(s):Pearson Education
  • Place of Publication:Harlow
  • Language:eng
  • Publication Date:copyright 2013

The Physical Object

  • Description:1 vol. (xix-413 p.) : : ill., graph., tabl. ; : 25 cm.

Edition Identifiers

  • ISBN:9780273774952 (br), 0273774956 (br)
  • oclc:ocn880407877

Subjects

Customer relations -- Management Relations avec la clientèle Relations clients-fournisseurs

Writers

Peelen, Ed Beltman, Rob

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