Products, technologies, and workplaces change so quickly today that everyone is continually learning. Many of us are also teaching, even when it's not in our job descriptions. Whether it's giving a presentation, writing documentation, or creating a website or blog, we need and w…
1. Where do we start? : The learner's journey ; Where's the gap? ; Identifying and bridging gaps ; Examples ; Why this is important ; Summary -- 2. Who are your learners? : What do your learners want? ; What is their current skill level? ; How are your learners different from yo…
Products, technologies, and workplaces change so quickly today that everyone is continually learning. Many of us are also teaching, even when it's not in our job descriptions. Whether it's giving a presentation, writing documentation, or creating a website or blog, we need and w…