Services

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SERVICE MANAGEMENT

SERVICE MANAGEMENT: theory and practice
0 Type: Book

This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary res…

Children of parents with mental illness 2

Children of parents with mental illness 2: personal and clinical perspectives

by Allen, J., Lynch, M., Kay, T., Australian Council for Educational Research (ACER), Cowling, V., (ed), Blair, K., Carr, M., Coffey, G., Cowling, V., Cuff, R., Delahunty, M., Falkov, A., Fromhold, W., Grimwade, J., Halasz, G., Hay, D. A., Luntz, J., Martin, G., Russell, S., Sved, Williams A., Thomson-Salo, F., Verscharen, K.

0 Type: Book

This book contains both personal narratives and chapters written by clinicians and practitioners. Issues covered include the genetics of mental illness; talking with children to allay anxiety and give age- appropriate information; assessment of children in crisis; the value of p…