Customer knowledge management: people, processes, and technology
Type
Book
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"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
Read More ↓Title Statements
- Full title :Customer knowledge management : people, processes, and technology / Minwir Al-Shammari.
Summary
"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
Read More ↓Edition Statements
- Publication Date:c2009.
Publication Statements
- Publisher(s):Information Science Reference
- Place of Publication:Hershey, PA
- Language:eng
- Publication Date:c2009.
Notes
"Premier reference source"--Cover.
The Physical Object
- Description:1 online resource (xxiv, 360 p.)
Edition Identifiers
- ISBN:9781605662596, 1605662593
- oclc:on1298714456
- LC Classification:HF5415.5
- Dewey Decimal:658.4/038
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Writers
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