Customer relationship management

Customer relationship management

by Peelen, Ed

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Title Statements

  • Full title :Customer relationship management / Ed Peelen and Rob Beltman.

Edition Statements

  • Publication Date:2013.
  • Edition:2. ed

Publication Statements

  • Publisher(s):Pearson
  • Place of Publication:Harlow
  • Language:eng
  • Publication Date:2013.

Notes

Aus dem Niederländ. übers.

The Physical Object

  • Description:XIX, 413 Seiten : : Diagramme

Edition Identifiers

  • ISBN:9780273774952, 0273774956, 9780273774976, 0273774972, 9780273781073, 0273781073
  • oclc:ocn859426669
  • LC Classification:HF5415.5
  • Dewey Decimal:658.8/12

Subjects

Beziehungsmanagement Beziehungsmarketing Customer relations -- Management Kundenmanagement Marketing Relations avec la clientèle -- Gestion

Writers

Peelen, Ed Beltman, Rob

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