Customer service

Customer service: a practical approach

by Harris, Elaine K.

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Title Statements

  • Full title :Customer service : a practical approach / Elaine K. Harris.

Edition Statements

  • Publication Date:©2013.
  • Edition:6th ed., International ed

Publication Statements

  • Publisher(s):Pearson
  • Place of Publication:Upper Saddle River, N.J
  • Language:eng
  • Publication Date:©2013.

Notes

Previous edition: Upper Saddle River, N.J.: Pearson Prentice Hall, 2009.

The Physical Object

  • Description:xv, 175 pages ; : 26 cm.

Edition Identifiers

  • ISBN:9780132742399, 013274239X
  • oclc:on1090655160
  • Dewey Decimal:658.812

Subjects

Customer services Service à la clientèle

Writers

Harris, Elaine K.

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