This is service design thinking: basics-tools-cases
by Schneider, Jakob Stickdorn, Marc
The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. Here is an introduction to this way of thinking which demonstrates the similarities and differences between various disciplines involved in the design of services.
Read More ↓Title Statements
- Full title :This is service design thinking : basics-tools-cases / concept and editing, Marc Stickdorn and Jakob Schneider ; co-editors, Fergus Bisset [and three others] ; authors, Kate Andrews [and 22 others] ; contributors, Adam Lawrence and [58 others].
Summary
The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. Here is an introduction to this way of thinking which demonstrates the similarities and differences between various disciplines involved in the design of services.
Read More ↓Edition Statements
- Publication Date:2011.
- Edition:Paperback edition
Publication Statements
- Publisher(s):BIS Publishers
- Place of Publication:Amsterdam, The Netherlands
- Language:eng
- Publication Date:2011.
Notes
Originally published: 2010.
The Physical Object
- Description:373 pages : : illustrations (black and white, and colour) ; : 23 cm
Edition Identifiers
- ISBN:9789063692797, 906369279X
- oclc:ocn853503545
- LC Classification:HS38000STI
- Dewey Decimal:658
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