Business communication -- Psychological aspects

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This updated and expanded edition of Persuasive Communication offers a comprehensive introduction to persuasion and real-world decision making. Drawing on empirical research from social psychology, neuroscience, business communication research, cognitive science, and behavioral …

"...offers a comprehensive introduction to persuasion and real-world decision making. Drawing on empirical research from social psychology, neuroscience, cognitive science, and behavioral economics, Young reveals the thought processes of many different audiences--from army offic…