Statistical methods in customer relationship management by Kumar, V., Petersen, J. Andrew 0 Type: Book
The best service is no service: how to liberate your customers from customer serv… by Price, Bill, Jaffe, David 0 Type: Book
Managing customer experience and relationships: a strategic framework by Kotler, Philip, Peppers, Don, Rogers, Martha 0 Type: Book
Marketing 4.0: moving from traditional to digital by Kotler, Philip, Kartajaya, Hermawan, Setiawan, Iwan 0 Type: Book
The startup owner's manual: the step-by-step guide for building a great compa… by Dorf, Bob, Blank, Steven G. 0 Type: Book
Competing against luck: the story of innovation and customer choice by Christensen, Clayton M. 0 Type: Book
Amici - socii - clients? - abhängige Herrschaft im Imperium Romanum by Excellence Cluster Topoi, Baltrusch, Ernst fromBerlin studies of the ancient world 0 Type: Book
CRM: redefining customer relationship management by Peel, Jeffrey fromEnterprise computing 0 Type: Book
In search of hospitality: theorical perspectives and debates by Lashley, Conrad, Morrison, Alison J. fromHospitality, Leisure and Tourism 0 Type: Book
B2B digital marketing strategy: how to use new frameworks and models to achieve g… by Hall, Simon 0 Type: Book
The marking enterprise: business success and societal embedding by Thoenig, Jean-Claude, Waldman, Charles 0 Type: Book
Managing customers as investments: the strategic value of customers in the long run by Lehmann, Donald R., Gupta, Sunil 0 Type: Book
Augmented customer strategy: CRM in the digital age by N'Goala, Gilles, Pez-Pérard, Virginie, Prim-Allaz, Isabelle fromInnovation, entrepreneurship and management series 0 Type: Book
Sustainable success with stakeholders: the untapped potential by Sachs, Sybille, Rühli, Edwin, Kern, Isabelle 0 Type: Book
Why CRM doesn't work: how to win by letting customers manage the relati… by Newell, Frederick 0 Type: Book
The seven myths of customer management: how to be customer-driven without being customer-… by Abram, John, Hawkes, Paul 0 Type: Book
