When deciding the size or the granularity of a batch, one should consider the utilisation constraints imposed on the resources by their respective providers; e.g. the maximum time allowed for task execution and the maximum allowed storage space. In addition, the size of the batc…
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This research presents a new method which enhances the quality-of-service (QoS) and hence the response time of interactive multimedia over the Internet. A service class based on differentiated services mechanism has been developed. Evaluation of response time under different tra…
This thesis proposes a unifying framework for the design and analysis of large scale ATM switches based on enhanced banyan topologies. The banyan architecture has been chosen as the target architecture for developing the framework, since it is a logN depth network and is optimal…
This project examines the effect of COO on consumer expectation of service quality. More specifically, the study addresses the value of “Country-Of-Origin” in shaping North American consumers' perception of a country that has been subjected to negative political characterization…
This research is an application of a gap model adapted to determine internal service quality. The model provides an adaptation of a globally recognized instrument (SERVQUAL) commonly used to measure service quality. The main adaptation of this model and instrument is that they w…
The objective of this research is to investigate service quality attributes along with a measure of perceived value and satisfaction to determine the direct and indirect effect on bank customer's loyalty. The study also seeks to identify the most important attributes/cues in ban…
Due to the growth of the service sector globally, there is constant demand for superior service quality and customer satisfaction, specifically within banking. Competitive pressures in the banking sector due to more intense competition, changes in government regulation and advan…
E-ticaret şirketleri şu anda çevrimiçi dünyadaki yoğun rekabet nedeniyle büyük zorluklarla karşı karşıya kalmaktadır. Tez çalışmasının temel amacı, e-ticaret web sitelerinde çevrimiçi satın alma niyetini etkileyen faktörleri belirlemektir. 216 katılımcının katılımıyla gerçekleşt…
Video streaming has recently grown dramatically in popularity over the Internet, Cable TV, and wire-less networks. Because of the resource demanding nature of video streaming applications, maximizing resource utilization in any video streaming system is a key factor to increase …
We consider the problem of multicasting multimedia data in a collection of heterogeneous networks. The heterogeneity emphasizes the difference in signaling protocols (signaling heterogeneity), difference in resource-reservation procedures, and difference in addressing schemes in…
There is currently much UK government and industry interest towards the integration of complex computer-based systems, including those in the military domain. These systems can include both mission critical and safety critical applications, and therefore require the dependable c…