Collaborative approaches to resolving conflict
Illustrated with recent examples of what can go wrong, and how to respond most appropriately, this text explains the major approaches to managing disputes at home, in the workplace or school, within communities, and in the international arena.
Read More ↓Title Statements
- Full title :Collaborative approaches to resolving conflict / by Myra Warren Isenhart, Michael Spangle.
Summary
Illustrated with recent examples of what can go wrong, and how to respond most appropriately, this text explains the major approaches to managing disputes at home, in the workplace or school, within communities, and in the international arena.
Read More ↓Edition Statements
- Publication Date:©2000.
Publication Statements
- Publisher(s):SAGE Publications
- Place of Publication:Thousand Oaks, Calif
- Language:eng
- Publication Date:©2000.
The Physical Object
- Description:1 online resource (xiv, 242 pages) : : illustrations
Edition Identifiers
- ISBN:9781452233307, 1452233306, 9781452263533, 1452263531
- oclc:ocn654309119
- LC Classification:HM1126
- Dewey Decimal:303.6/9
Table of Contents
Theoretical perspectives -- Conflict in action -- Negotiation -- Mediation -- Facilitation -- Hybrids : arbitration -- Hybrids : judicial processes -- Designing systems for conflict management -- Training and education -- Summary of practitioner insights.
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